DOMESTIC ORDERS IN THE 48 CONTIGUOUS UNITED STATES
Complimentary USPS ground shipping on orders above $200. Expedited shipping is available for an additional fee. At this time, we do not ship anywhere outside of the 48 contiguous United States.
Orders within the US ship via USPS ground and typically arrive in 3-5 business days after goods leave our shipping facility. Please note that we cannot guarantee precise delivery dates. However, you can track your order status through our website. More Info
We are not responsible for packages that are lost or damaged in transit. If you need to make a change to your shipping address, email us at email@example.com as soon as possible. We can change the address as long as the package has not left our facility. Unfortunately, we cannot reroute a package once it has shipped.
What to do if you're having issues with your delivery?
If no one is at the shipping address, at the time of delivery to receive the package, it will be held at a USPS for up to 5 business days. You have 2 options: pick it up at the depot or arrange for re-delivery if necessary.
It is the responsibility of the customer to track their package and monitor its status. If you fail to do so, the package will be returned to our Warehouse, and an additional shipping fee will be charged to send the order back out.
Please note, we do not ship on the weekend or holidays. All items purchased C A R V O E made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
P.O. Box Addresses
We do not ship to military APO/FPO addresses or P.O. boxes.
Order changes and cancellations
In some circumstances, we can combine multiple orders to save on shipping costs. To combine multiple orders, email us at firstname.lastname@example.org within 48 hours of your initial order. Changes to line items (e.g., switching the size or color) must be requested within 48 hours of placing your order, and such requests will be subject to acceptance by C A R V O E. Requests made outside this 48-hour window may be subject to a surcharge.
If you need to make a change to your shipping address, email us at email@example.com as soon as possible. We can change the address as long as the package has not left our facility. Unfortunately, we cannot reroute a package once it has shipped.