PRIVACY POLICY

Welcome to CARVOE.COM, owned and operated by CARVOE Inc. As a customer of CARVOE, your trust is very important to us. This Privacy Policy describes the types of information we collect from you, how we use, share and protect this information, and what choices you have with respect to this information. This Privacy Policy applies to the personal information we collect from you when you visit our Site, sign up to our newsletter, emails and information from us, place an order or make a purchase at our Site.

This policy is subject to the provisions of our Terms and Conditions of Use, which are incorporated by reference into this policy. If at any time you do not agree to this Privacy Policy, please do not use this Site.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Site. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

Categories of Personal Information We Collect

We collect personal information from you when you register for a Site account, place an order with us, subscribe to our e-mail newsletter, or otherwise send a request or inquiry to us. In general, the types of personal information we collect include:

Registration Information: When you register with us, we may collect your name, shipping and billing address, e-mail, phone number and other contact information.

Order History: When you make purchases with us, we collect and store information about your purchases, such as order date, order amount, items purchased, payment method, shipping information, and the like.

Purchase Information: If you make a purchase through the Site, we collect your shipping and payment information, such as you credit or debit card number, expiration date and other information necessary to process your payment. We use this information only to process your purchase. We do not store this information unless you are a registered user and you choose to save this information to your account for future purchases.

Site Activities: We use cookies and other tracking technologies to automatically collect information about you when you visit our Site or use our services, including IP address, browser type, operating system, date and time of visit, time spent on and/or logged on to Site, pages visited, links clicked, items viewed, items added to your shopping cart, referring URL and other Site activity. We may combine such site information with the personal information we have collected from you. For more information, see the "Cookies and Other Tracking Technologies" section, below.

Other Information: We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your e-mail address and name if you sign up to receive information about the latest deals, promotions and information from CARVOE in addition, we may receive other aggregate, demographic information about our customers. We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you.

How We Use Your Information

In general, we use the information we collect from you, including any personal information, for the following purposes:

To process and fulfill your order, including to send you e-mails to confirm your order status and shipment, or to otherwise communicate with you about your order

To communicate with you about your account

If you have opted in, to send you marketing information by e-mail, postal mail and/or text message, about our products, services, contests, and promotions

To help us learn more about your shopping preferences, to develop and provide products and services tailored to your interests and to otherwise personalize your experiences at our Site

To better understand how users access and use our Site on an aggregate level

To provide troubleshooting, technical support and customer service to users

To help us address problems with and improve our Site design, products and services

To enhance your shopping experience

To analyze trends and statistics and for research purposes

To protect the security or integrity of the Site and our business

To investigate, prevent or take action regarding violations of this Privacy Policy or the Terms and Conditions of Use

Do we share your information?

CARVOE does not sell or rent our customer's names, addresses, email addresses or other personal data to any other entity. We may share your data with affiliated companies including other companies within the C A R V O E group globally, joint ventures, franchisees and licensees to improve our services to you.

We may also share your data with selected suppliers who perform functions on our behalf such as fulfilling orders and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute emails, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties, solely on CARVOE behalf and in accordance with our instructions. We do not authorize any of our suppliers to make any other use of your personal data.

If CARVOE is acquired by another entity or is merged or consolidated, information about CARVOE customers may be made available to the new entity. However, we will ensure that the new entity will agree to protect the confidentiality of your personal information consistent with this privacy policy.

How do we secure your information?

We use appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. Personal information provided to us or via any other application and online credit card transactions are protected using Secure Socker Layering (SSL) which is an encryption technology.

When the browser shows a secure domain that begins with "https" (instead of "http"), that means that a protected session has been established which guarantees maximum integrity and discretion of the data transmitted. SSL is used to protect your information such as name, address and credit card number. Please note that e-mail is not encrypted and not considered to be a secure means of providing credit card information.

How do I unsubscribe from your newsletters?

If you have registered to receive newsletters or email updates from us, and you no longer wish to receive these newsletters/email updates, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters/email updates.

Cookies

Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website.

Children's privacy

We do not wish to collect personal information from anyone under the age of thirteen (13). If we become aware that any child under the age of 13 has submitted any personal information to C A R V O E through the Site, we will delete his or her information from our files.

Changes to this Privacy Policy

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy, or if our information practices change materially with regard to personal information that we have previously collected from you, we will notify you by posting the policy changes on our website with a new effective date and/or notifying you by email, and will give you the choice of opting out of the material changes.


If you have questions regarding our Privacy Policy, please contact us at: customercare@carvoe.com


Last Updated: September 1, 2017